Returns and Refund Policy

At Dealswood.shop, your satisfaction is our top priority. We offer a 30-day return period for physical planners, which means you have 30 days from the date of delivery to request a return. Please note that digital products are subject to separate guidelines as they are delivered instantly.

Return eligibility

To be eligible for a return:

  • The item must be in the same condition as you received it.

  • It must be unused, unworn, include all original tags, and be returned in its original packaging.

  • You must provide a valid receipt or proof of purchase.

How to start a return

To initiate a return, contact us at 

contact@dealswood.shop

. Once your request is approved, we will:

  • Provide a prepaid return shipping label (if applicable).

  • Send you detailed instructions on how and where to send your package.

Please note: items returned without an approved return request will not be accepted.
If you have any questions about the return process, feel free to email us at 

contact@dealswood.shop

.

Damages and issues

Please inspect your order upon arrival and contact us immediately if:

  • The item is defective or damaged, or

  • You receive the wrong item.

This helps us review the situation promptly and provide the best possible solution.

Non-returnable items

Certain items cannot be returned, including but not limited to:

  • Digital downloads, PDF files, and other electronic products.

  • Custom or personalized items (e.g., made-to-order products).

  • Personal care goods.

  • Hazardous materials, flammable liquids, or gases (where applicable).

We also do not accept returns on:

  • Sale items.

  • Gift cards.

If you’re unsure whether your item qualifies for return, please contact us before sending it back.

Exchanges

If you would like to exchange an item, the fastest way is to:

  1. Submit a return request for the original item.

  2. Once the return is approved and processed, place a new order for the desired product.

Refunds

Once we receive and inspect your return, we’ll notify you of the refund approval or rejection.

  • If approved, the refund will be issued to your original payment method.

  • Processing times can vary, so please allow additional days for your bank or card issuer to post the refund.

For any questions regarding this Returns and Refunds Policy, you can reach us at:

Email: contact@dealswood.shop

Phone: +1 207 227 1670